Frequently Asked Questions
What can I buy from MeridianCrest?
We offer four monthly memberships, three one-time remote professional services and a $39 downloadable template starter pack.
How does the monthly billing work?
Our Shopify subscription plan is configured to bill every one month at the price shown for the selected membership, until canceled under the terms presented at checkout.
How are managed automation services fulfilled?
After purchase, start with the onboarding link in the product description. We'll confirm supported tools, required access, approved messaging, implementation scope and timeline. The actual service is fulfilled after the agreed system configuration, testing and handoff—not when you receive onboarding instructions.
How do consultations and audits work?
The relevant product page links to an intake and scheduling guide. The Strategy Consultation includes a 60-minute remote session and short recap. The Audit includes up to a 45-minute process review plus written recommendations. The one-time Setup project is completed after its approved starter workflow has been built, tested and handed off.
What does the Resource Library include?
Edition 01 contains eight editable Word and Excel files, including lead tracking, job scheduling, operations review, client communications, proposals, checklists and workflow blueprints. The ZIP is attached to the $19/month membership in Shopify Digital Products. Automatic delivery is configured, but a successful customer subscription checkout and download still require verification. A gated member portal or promised monthly new content is not included.
Is the $39 Starter Pack ready?
Its downloadable ZIP is attached in Shopify Digital Products. Buyer-side delivery still needs a successful test purchase.
Are any physical items shipped?
No. These are digital files or remote services, so product shipping requirements are disabled.
Are third-party software costs included?
Usually not. Managed automations may require compatible, separately billed forms, email, CRM, booking or messaging services, depending on the agreed project.
How do I cancel monthly billing?
Use the available subscription-management tools or contact MeridianCrest through the contact form. Cancellation procedures and timing are subject to the subscription terms shown at purchase.
Do you guarantee revenue or leads?
No. Our services are designed to improve workflow consistency, not to promise particular business outcomes.
How do I get help?
Use the Contact page and include your order number if you've purchased something. Never send passwords or full credit-card details using the general contact form.